FLOOR MANAGER

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Sigma Consulting Group is  searching for experienced and qualified Floor Manager to join our client’s Company, a renowned restaurant  in Lekki. The successful candidate will be in charge of supervision, management and coordination of floor staffs.

Responsibilities

  • Supervise floor staff
  • Train staff to perform allocated roles
  • Manage inventory
  • Assist customers with any queries
  • Create scheduling for staff shift
  • Manage all communication with employees
  • Prepare reports to track performance of employees to enhance efficient evaluation
  • Administer all problems of employees and invite everyone for table discussion
  • Monitor work and maintain an efficient rapport between floor employees and directors’ board
  • Coordinate with supervisors and ensure compliance with company policies
  • Investigate all issues on floor and assist to resolve all mistakes for management team and working staff
  • Analyze and identify growth for all staff and ensure high quality service
  • Maintain efficient standard operating system for company and evaluate same
  • Determine personal objectives and ensure achievement of target to ensure high quality service and products for better performance
  • Prepare and maintain archive and other devices for providing benefits to customers
  • Assist potential customers and maintain efficient relationships with prior customers.

Requirements

  • A degree in hospitality or any relevant field
  • At least two years manager experience in the hospitality field
  • Good customer relations attitude
  • Good interpersonal skills
  • Good written and oral communication skills
  • Excellent use of the Microsoft Office

Additional Information

Salary – 120,000.

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